How to make sense in a complex environment
During a 4 days-training, Dave Snowden, the founder of Cognitive Edge, introduced his audience to the challenges, risks and opportunities of working in complex environments. With the Cynefin-framework he proposes a tool to get a better understanding of the working environment and the appropriate strategies in order to be effective. Collecting stories from all the involved stakeholders is in his view the only way for making sense.
By Charlotte Nager, SDC (more…)